ALL ENQUIRIES:
0203 426 3000
CONTACT CENTRE OPENING HOURS (PRE-CRUISE):
Monday – Friday 9:30 – 18:00
Saturday 9:00 – 17:30
Sunday 10:00 – 16:00
CONTACT CENTRE OPENING HOURS (POST-CRUISE – CUSTOMER SERVICE):
Monday – Friday 9:30 – 18:00
Saturday CLOSED
Sunday CLOSED
Alternatively, please email customerservice@msccruises.co.uk
EMAIL ENQUIRIES:
Guests with medical or dietary needs: specialservicesuk@msccruises.co.uk
Operational Changes: UKOperations@msccruises.co.uk
Tickets: cruisetickets@msccruises.co.uk
Booking Cancellations: cancellation@msccruises.co.uk
Status Match: StatusMatch@msccruises.co.uk
Voyagers Club: mscclubuk@msccruises.co.uk
General Enquires: bookingmanagement@msccruises.co.uk
Customer Service: customerservice@msccruises.co.uk
REGIONAL SALES MANAGERS CONTACT DETAILS
Scotland & Northern Ireland
Wendy Cameon: Wendy.Cameron@msccruises.co.uk +44 (0)7825 046048
Northwest
Cumbria, Lancashire, Manchester, Merseyside, Cheshire, Gwynedd & Clwyd
Vickie Towey: vickie.towey@msccruises.co.uk +44 (0)7721 342662
Northeast
Northumberland, Newcastle, Durham, Teesside, North Yorkshire, West Yorkshire, South Yorkshire & Humberside
Karen Spencer: Karen.Spencer@msccruises.co.uk +44 (0)7887 455330
Southeast
Norfolk, Cambridgeshire, Suffolk, Bedfordshire, Hertfordshire, Essex, London, Buckinghamshire, Oxfordshire, Berkshire, Hampshire, Surrey, West Sussex, East Sussex, Kent.
Danielle Weller: danielle.weller@msccruises.co.uk +44 (0)7917 632544
Southwest & South Wales
Cornwall, Devon, Somerset, Dorset, Wiltshire, Bristol, Gloucestershire, Herefordshire, Dyled, Powys, West Glamorgan, Mid Glamorgan, South Glamorgan & Gwent
Daniel Short: daniel.short@msccruises.co.uk +44 (0)7483 080456
