ALL ENQUIRIES:
0203 426 3000
CONTACT CENTRE OPENING HOURS (PRE-CRUISE):
Monday – Friday 9:30 – 18:00
Saturday 9:00 – 17:30
Sunday 10:00 – 16:00
CONTACT CENTRE OPENING HOURS (POST-CRUISE – CUSTOMER SERVICE):
Monday – Friday 9:30 – 18:00
Saturday CLOSED
Sunday CLOSED
Alternatively, please email customerservice@msccruises.co.uk
FESTIVE PERIOD OPENING HOURS:
Monday 23rd December – 09:30 – 18:00
Tuesday 24th December – 09:30 – 18:00
Wednesday 25th December – CLOSED
Thursday 26th December – 10:00 – 16:00
Friday 27th December - 09:30 – 18:00
Saturday 28th December – 09:00 – 17:30
Sunday 29th December – 10:00 – 16:00
Monday 30th December - 09:30 – 18:00
Tuesday 31st December - 09:30 – 18:00
Wednesday 1st January – CLOSED
Thursday 2nd January 09:30 – 18:00
Friday 3rd January - 09:30 – 18:00
Saturday 4th January– 09:00 – 17:30
Sunday 5th January – 10:00 – 16:00
EMAIL ENQUIRIES:
Guests with medical or dietary needs: specialservicesuk@msccruises.co.uk
Operational Changes: UKOperations@msccruises.co.uk
Tickets: cruisetickets@msccruises.co.uk
Booking Cancellations: cancellation@msccruises.co.uk
Status Match: StatusMatch@msccruises.co.uk
Voyagers Club: mscclubuk@msccruises.co.uk
General Enquires: bookingmanagement@msccruises.co.uk
